Contact us

If you would like to comment on any aspect of our website or service, wish to ask us a question, provide feedback or make a complaint, please email us at:

Alternatively you can write to us at:

NeTC Clinical Manager
National eTherapy Centre
Swinburne University of Technology
H99, PO Box 218
Hawthorn Victoria 3122

Please note that we may not be able to respond to your email for several days.

Please be aware we are not a crisis support service and are not able to respond outside of business hours (Monday - Friday, 9am - 5pm AEST).

In the event of an emergency, or if you are experiencing persistent suicidal thoughts, we strongly recommended that you seek immediate assistance. You can contact Lifeline on 13 11 14 (available 24 hours a day, 7 days a week) or access other crisis services here if you are living in Australia.

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Last Updated : 11-Jan-2021