Contact us

If you would like to comment on any aspect of our website or service, wish to ask us a question, provide feedback or make a complaint, please email us at:

Alternatively you can write to us at:

NeTC Clinical Manager
National eTherapy Centre
Swinburne University of Technology
H99, PO Box 218
Hawthorn Victoria 3122

Please note that we may not be able to respond to your email for several days.

Please be aware we are not a crisis support service and are not able to respond outside of business hours (Monday - Friday, 9am - 5pm AEST).

Should you require immediate assistance please see our Crisis Services section under the Useful Resources tab above.

In addition, if you are an Australian resident you might like to consider Lifeline's new online personal crisis support service. Please use the link below for more details.

In the event of an emergency, or if you are experiencing persistent suicidal thoughts, we strongly recommended that you seek immediate assistance. You can contact Lifeline on 13 11 14 (available 24 hours a day, 7 days a week) if you are living in Australia (or hit this link for a detailed list of other Australian services) or any other similar crisis service available in your country.

Lifeline is now online.
If you are experiencing a personal crisis, Lifeline can help.

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Last Updated : 03-Oct-2018