Crisis services

If you are feeling suicidal, experiencing a crisis or in need of immediate help, contact these 24/7 services for help immediately.

Australia/Nationwide
Emergency Services
Ph: 000
Ambulance, Police, Fire
Lifeline
Ph: 13 11 14
Free anonymous 24/7 generalist counselling that does not discriminate
Lifeline is now online.
(8pm to midnight AEST daily)
If you are experiencing a personal crisis, Lifeline can help.
Suicide Call Back Service
Ph: 1300 659 467

24/7 referral line for people at risk of suicide, people caring for someone who is suicidal, or people bereaved by suicide. The service offers six 50-minute telephone counselling sessions to people over 18 years, and up to two call-backs to professionals.


    Kids Helpline
    Ph: 1800 551 800

    Kids Help Line offers free, confidential and anonymous 24-hour online and telephone counselling for young people aged between 5 and 25 years. 
    Worldwide
    Befrienders Worldwide
    Provides details of crisis support services in different countries

    For information about mental health crisis services specific to your region in Australia, see table below.


    Victoria
    Mental Health Advice Line
    Ph: 1300 60 60 24
    For immediate, expert health advice from a nurse
    New South Wales
    Mental Health Line
    Ph: 1800 011 511
    24-hour telephone service, operating 7 days a week
    Australian Capital Territory
    Mental Health Crisis Team
    Ph: 1800 629 354 or
           (02) 6205 1065
    24-hour/7-days a week service, for assessment and treatment of mentally ill people in crisis situations
    Queensland
    Queensland Government
    Ph: 13 HEALTH
    24-hour/7-days a week service for health information, advice or referral
    Northern Territory
    Mental Health Support
    Ph: 1800 NT CATT
    Free and confidential 24-hour hotline for mental health inquiries
    Western Australia
    Mental Health Emergency Response Line
    Ph: (08) 9224 888
          1300 555 788 (Metro)
          1800 676 822 (Peel)
    Psychiatric emergency assessment and advice for mental health clients and their carers
    Rural Link
    Ph: 1800 552 022
    Specialist after-hours mental health telephone service for rural communities
    Mon-Fri: 4.30pm-8.30am
    Saturday, Sunday, Public holidays: 24-hours
      South Australia
      Mental Health Services
      Ph: 13 14 65
      24-hours/7-days a week advice and information in a mental health emergency
      Tasmania
      Mental Health Helpline
      Ph: 1800 332 388
      Free statewide 24-hour/7-days a week service for mental health crisis reaching all regions
      Last Updated : 28-Nov-2013