Self-help or therapist-assisted treatment


Mental Health Online offers the following four options for our online programs:

Self-help


All of our self-help programs are free. These are great if you want to move through a program in your own time, at your own pace. Our programs cover information and exercises that help you address the mental health difficulties you may be experiencing.

All of our programs are designed so they can be used without the support of a therapist.
 


Online Treatment

Therapist assisted

If you would like to use our programs with the support of a therapist, you can choose one of our therapist assisted options. Therapist assistance is free, but is only available if you are an Australian resident. We recommend considering the therapist assisted options if you experience moderate to severe mental health difficulties, or if you just need a bit of extra guidance.

1) Email Support

In the email only program, you will be assigned a therapist who will monitor your progress in the self-help program, answer your questions, and provide you with support via email. You will receive a weekly email from your therapist, however, you can email your therapist as many times as you like during the program.

Please note that this option does not include real time communication with you. Your therapist will only email you once a week.


2) Email & Video Support

In the email plus video support program, you will be assigned a therapist who will provide you with weekly email support to monitor your progress through the program and answer your questions. You will also receive 4, 30 minute video sessions via VSee, a secure video counselling platform. Video sessions will focus on shaping the program to your specific circumstances, forming realistic goals to work on during the program, and thinking about how to keep progressing once you have finished the program. You may access this service from the privacy of your own home at a time that is convenient for you.

3) Email & Chat Support

If you don't have a webcam, or would prefer to communicate by text, you can choose our email plus chat support program. You will be assigned a therapist who will provide you with weekly email support to monitor your progress through the program and answer your questions. You will also receive 4, 30 minute text-based chat sessions via VSee. Chat sessions will focus on shaping the program to your specific circumstances, forming realistic goals to work on during the program, and thinking about how to keep progressing once you have finished the program. You may access this service from the privacy of your own home at a time that is convenient for you.


All of our therapists have completed eTherapy training and have at minimum, provisional registration with the Australian Health Practitioner Regulation Agency (AHPRA). Therapists have to follow strict guidelines regarding confidentiality and duty of care. If your Therapist believes that you or another person is at risk of harm, they may need to contact you by telephone to make an assessment. Your eTherapist will attempt to refer you and/or others to appropriate services if risk of harm is established

Last Updated : 13-Jun-2018