A self-help program will be recommended if you are identified as having mild mental health difficulties, or you live outside of Australia. Starting a self help program is free.
You can work through the modules and practise the exercises without the support of an eTherapist.
A therapist-assisted program will be recommended if you are identified as having moderate to severe mental health
difficulties and you are an Australian resident. The cost of a 12 week therapist-assisted program is $120.
In a therapist-assisted
program, you will be assigned an eTherapist who will monitor your progress,
answer your questions and provide you with support via email. You will receive
an email from your eTherapist weekly, however, you can email your eTherapist as
many times as you like during the program.
note that our therapist-assisted programs do not include real time
communication with you. Your eTherapist will only email you once a week.
All of our eTherapists have
completed eTherapy training and have at minimum, provisional registration with
the Australian Health Practitioner Regulation Agency. eTherapists have to
follow strict guidelines regarding confidentiality and duty of care. If your
eTherapist believes that you or another person is at risk of harm, they may
need to contact you by telephone to make an assessment. Your eTherapist will
attempt to refer you and/or others to appropriate services if risk of harm is